Investor Grievances

For any kind of Grievance you may write to us at info@rikhav.net

Stock Broker Investor Charter -

Srno. Content Downloads
1. Stock Broker Investor Charter

Investor Complaints Data for month ending

Reference: SEBI Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021

Data for the month ending - April 2024

Srno Received from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution on time^ (in days)
Pending for less than 3 Months Pending for more than 3 Months
1. Directly from Investors 0 0 0 0 0 0 0
2. SEBI (SCORES) 0 1 1 0 0 0 0
3. Stock Exchanges 0 0 0 0 0 0 0
4. Other Sources (if any) 0 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0 0

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of Complaints

Sr No Month Carried forward from previous month Received Resolved* Pending#
1. Jan-24 0 0 0 0
2. Feb-24 0 0 0 0
3. Mar-24 0 1 1 0
4. Apr-24 0 0 0 0
5. May-24 0 0 0 0
6. Jun-24 0 0 0 0
7. Jul-24 0 0 0 0
8. Aug-24 0 0 0 0
9. Sep-24 0 1 0 1

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints – DP & Stock Brokers

Srno. Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1. 2018-2019 0 0 0 0
2. 2019-2020 0 0 0 0
3. 2020-2021 0 0 0 0
4. 2021-2022 0 2 2 0
5. 2022-2023 0 0 0 0
6. 2023-2024 0 2 2 0
Grand Total 0 4 4 0

DP Investor Charter -

Srno. Content Downloads
1. DP Annexure A
2. DP Annexure B

Investor Complaints Data for month ending

Reference: SEBI Circular No. SEBI/HO/MIRSD/DOP/P/CIR/2021/676 dated December 02, 2021

Data for the month ending - April 2024

Srno Received from Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average Resolution on time^ (in days)
Pending for less than 3 Months Pending for more than 3 Months
1. Directly from Investors 0 0 0 0 0 0 0
2. SEBI (SCORES) 0 0 0 0 0 0 0
3. Depository 0 0 0 0 0 0 0
4. Other Sources (if any) 0 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0 0

Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of Complaints

Sr No Month Carried forward from previous month Received Resolved* Pending#
1. Jul-23 0 0 0 0
2. Aug-23 0 0 0 0
3. Sep-23 0 0 0 0
4. Oct-23 0 0 0 0
5. Nov-23 0 0 0 0
6. Dec-23 0 1 1 0
7. Jan-24 0 0 0 0
8. Feb-24 0 0 0 0
9. Mar-24 0 1 1 0
10. Apr-24 0 0 0 0

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints – DP & Stock Brokers

Srno. Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1. 2018-2019 0 0 0 0
2. 2019-2020 0 0 0 0
3. 2020-2021 0 0 0 0
4. 2021-2022 0 2 2 0
5. 2022-2023 0 0 0 0
6. 2023-2024 0 2 2 0
Grand Total 0 4 4 0